Help Center


Order & Product Questions

How do I contact Faithfully?

My item broke in transit!

I want to add another item to my order!

Does Faithfully accept cancellations?


How does shipping work?

Will I get a tracking number?

My tracking number stopped updating?

Returns & Exchanges

Does Faithfully accept exchanges?

Does Faithfully accept returns?

How long does it take to process returns?

Does Faithfully issue refunds?

My order is being returned to Faithfully, what do I do?

How long do I have to return my items?