Help Center

You can send us an email info@shopfaithfully.com :)

Oh no, we are so sorry to hear that! We can resend items or offer E-Gift Cards for broken items if they were broken during transit. If the item was broken during use or regular wear and tear, we do not offer any warranty on our items.

We are happy you love Faithfully! Since we offer FREE shipping on all of our orders, you can simply place another order. We will try and ship everything together, but if an order has already been picked by our warehouse before the second order was placed, your orders will be shipped separately.

No, unfortunately we do not accept cancellations. As soon as the order is placed, it is sent to our fulfillment team to get it ready for dispatch.

All orders ship within 1-3 business days. Orders are delivered via USPS First Class Mail within 2-5 business days (excludes weekends & processing time). Once the order has shipped, you will receive an email confirmation along with a tracking number so you can track your order. Didn't get an email? Track your order here.