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FAQ

Order & Product Questions

How do I contact Faithfully?

My item broke in transit!

I want to add another item to my order!

Does Faithfully accept cancellations?

Shipping

How does shipping work?

Will I get a tracking number?

My tracking number stopped updating?

Returns & Exchanges

Does Faithfully accept exchanges?

Does Faithfully accept returns?

How long does it take to process returns?

Does Faithfully issue refunds?

My order is being returned to Faithfully, what do I do?

How long do I have to return my items?